Contact Us

Educator Career Navigation

General Educator Recruitment inquiries
Jennifer O'Brien, Director, Educator Career Navigation

Educator Development

General Educator Development inquiries

Educator Effectiveness

General Educator Effectiveness inquiries
COMPS/RANDA Support
Leslie Burkholder, Educator Effectiveness Manager

Educator Preparation

General Educator Preparation inquiries
Multiple Measures of Content Competency inquiries
Megan Lovinguth, Education Preparation Manager

Educator Talent Leadership

Darrin Bacca, Director of eLicensing and Enforcement
Mary Bivens, Executive Director, Educator Workforce Development
Jake January, Director of Operations
Tanya Klein, Director of Educator Licensure
Kristin Kipp, Director of Research and Impact
Jennifer O'Brien, Director, Educator Career Navigation
Margarita Tovar, Chief of Talent

General Enforcement and Background Inquiries

Email [email protected]

Mailing Address Only (counter service not available):

201 East Colfax Ave., Denver, CO 80203

Important Note: Do not send application documents to this address; they must be uploaded to your application via the COOL system

We are working as hard as we can to get to your application to evaluate it and get your credential issued. To prioritize the evaluation of applications, the number of individuals available to answer phones will be much reduced.

Please help us by checking the status of your application via the button below and responding to pending requests by your evaluator.

Answers to many of your questions can be found via links on this webpage. Please contact us only after you have reviewed the information available on our website. Thank you!

-- CDE's Educator Licensure Team

Check the status of your application

COOL (Colorado Online Licensing System) Technical Assistance & Support

Call 877-314-1412
Submit an Online Support Form

Licensure Requirements

Please Note: Multiple requests clog the system and create confusion. So that we may serve you effectively:

If you have already created a COOL account, be sure to enter your name on the support request as it appears in your account.
If you've submitted a support request, do not call or submit another help ticket until we have responded to your first request.
If you have left a voicemail, do not also submit a support request. This will ensure your inquiry is assigned to a single point-of-contact and eliminate duplicate requests and unnecessary work.
If you have a pending application in the COOL system, respond to your evaluator's request via COOL.

Submit a Licensing Support Request
Phone 720-739-3304 (7:30 am to 12:30pm, Monday-Friday)